Privacy and use of personal data policy

Definition of terms used in the privacy policy

In the following, we will refer to :

  • "Personal Data": is defined as "any information relating to a natural person who is identified or who can be identified, directly or indirectly, by reference to an identification number or to one or more elements that are specific to him or her", in accordance with the French Data Protection Act of 6 January 1978.
  • "Site" or "Service": the les-agapanthes.fr site and all its pages.
  • "Publisher" or "We": Les Agapanthes, the legal or natural person responsible for the publication and content of the Site.
  • "User" or "You": the Internet user visiting and using the Services of the Site.

 

Article 1 - Introduction and role of the Privacy Policy

The purpose of this policy is to inform you of the Site's commitments with respect to the respect of your privacy and the protection of your Personal Information collected and processed in connection with your use of the Service.

It is important that you read this Privacy Policy so that you are aware of why and how we use your data.

By registering on the Site, you agree to provide us with true information about yourself. Providing false information is contrary to the terms and conditions on the Site.

Please note that this Privacy Policy may be modified or supplemented at any time, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. The date of its update will be clearly indicated, if applicable.

These changes are binding on you as soon as they are posted online and we therefore invite you to consult this Privacy Policy regularly in order to be aware of any changes.

You will also find a description of your privacy rights and how the law protects you.

If you have any questions about this Privacy Policy or if you wish to exercise your rights as described in Section 10 of this Privacy Policy, please contact us by e-mail at: contact@apparthotel-tours.com or by mail at 5, Marcel Dassault Street 37520 La Riche

 

Article 2 - Data collected on the Site

The Data collected and subsequently processed by the Site are those that you voluntarily transmit to us by filling in the various forms on the Site. For certain operations on the contents, you may be led to transmit Data concerning you to third party partners through their own services, more specifically during payments that you may make. We will not have access to said data, their collection and processing being governed by the conditions specific to these parties. We invite you to consult their conditions before communicating your Data in this context.

Your IP address (identification number assigned to your computer on the Internet) is collected automatically. You are informed that the Service is likely to implement an automatic tracking process (Cookie), which you can prevent by changing the relevant settings on your Internet browser, as explained in the general conditions of this Site.

In general, you can visit the les-agapanthes.fr site without providing any personal information about yourself. In any case, you are under no obligation to transmit this information. Nevertheless, if you refuse, you may not be able to benefit from certain information or services.

We also collect, use and share aggregate data such as statistical or demographic data for any purpose. Aggregate data may be derived from your personal information but is not legally required to be so because it does not directly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users who access a specific feature of the Site.

In order to provide better content and services, les-agapanthes.fr site uses the Google Analytics service. Google Analytics does not track your browsing habits on third-party websites. The information about you that Google Analytics has access to does not contain any personal data about you.

We do not collect so-called "sensitive" data.

The contact information of the Users of the Site who have registered on the Site will be saved in accordance with the provisions of the French Data Protection Act of 6 January 1978. In accordance with this law, they have the right to access, withdraw, modify or rectify the Data they have provided. To do so, they need only send a request to the following e-mail address: contact@apparthotel-tours.com, or by mail (Post) : 5, Marcel Dassault Street 37520 La Riche.

The collection of the Users' personal Data by the Editor does not require a declaration to the French authority of protection of the personal Data (the National Commission of Data processing and Freedoms - CNIL).

 

Article 3 - Identity of the data controller

The person in charge of the treatment is the company Les Agapanthes, having its head office at the following address: 5, Marcel Dassault Street 37520 La Riche.

 

Article 4 - Purpose of the Data collected

The Data identified as mandatory on the Site's forms are necessary in order to benefit from the corresponding functionalities of the Site, and more specifically from the operations on the contents proposed within it.

The Site is likely to collect and process the Data of its Users:

  • For the purpose of providing you with information or services to which you have subscribed, including: commercial offers.
  • For the purpose of collecting information allowing us to improve our site, our products and services (in particular by the use of cookies).
  • For the purpose of contacting you.

 

Article 5 - Recipients and use of the Data collected

The Data collected by us are processed for the purposes of carrying out operations on the contents of the Service.

You may receive electronic mail (emails) from our Service, in particular in the context of newsletters that you have accepted. You may request to no longer receive these emails by contacting us at contact@apparthotel-tours.com or by clicking on the link provided in each email sent to you.

Only Les Agapanthes is the recipient of your Personal Information. This information is never transmitted to a third party, notwithstanding the subcontractors that Les Agapanthes uses. Neither Les Agapanthes nor its subcontractors market the personal data of visitors and users of its Site.

Your personal information may be shared with the parties listed below for the purposes set forth in this Privacy Policy.

We require that all third parties ensure the security of your personal data and treat it in accordance with the law. We do not allow our third party service providers to use your data.

 

Article 6 - Legal basis for data processing

In accordance with the General Data Protection Regulation (GDPR), Les Agapanthes only processes personal data in the following situations:

  • with your consent;
  • where there is a contractual obligation (a contract between Les Agapanthes and you) ;
  • to comply with a legal obligation (under EU or national law).

 

Section 7 - Security of Data

You are informed that your Data may be disclosed pursuant to a law, regulation or decision of a competent regulatory or judicial authority or, if necessary, for the purposes of the Publisher's rights and interests.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed without authorization.

Article 8 - Duration of Data storage

The Data are not stored at the site host, whose contact details are given in the legal notice of the Site.

Article 9 - Authorized service providers and transfer to a third country of the European Union

Les Agapanthes informs you that it has recourse to authorized service providers to facilitate the collection and processing of the data that you have communicated to us. These service providers are located exclusively in the European Union.

Les Agapanthes has previously ensured that its service providers have implemented adequate safeguards and comply with strict conditions regarding confidentiality, use and data protection. These service providers are also subject to the General Data Protection Regulation (RGPD).

 

Article 10 - Computer rights and freedoms

In accordance with the legislation on the protection of personal data, you have the rights detailed below which you can exercise, as indicated in Article 1 of this Privacy Policy, by writing to us at the postal address mentioned at the top (5, Marcel Dassault Street 37520 La Riche) or by sending an e-mail to contact@apparthotel-tours.com :

  • The right to information: we have an obligation to inform you of how we use your personal data (as described in this Privacy Policy).
  • The right of access: this is your right to make a request for access to data concerning you in order to receive a copy of the personal data we hold. However, due to the obligation of security and confidentiality in the processing of personal data which is incumbent on Les Agapanthes, you are informed that your request will be processed subject to you providing proof of your identity, in particular by producing a scan or a photocopy of your valid identity document.
  • The right of rectification: the right to ask us to rectify personal data about you that are incomplete or inaccurate. Under this right, the law allows you to request the rectification, updating, blocking or deletion of data about you that may be inaccurate, erroneous, incomplete or obsolete.
  • The right to erasure, also known as the "right to be forgotten": in some cases, you can ask us to delete the personal data we have about you (unless there is a compelling legal reason for us to retain it).
  • The right to restrict processing: you have the right in some cases to ask us to suspend the processing of personal data.
  • The right to data portability: you have the right to request a copy of your personal data in a common format (e.g. a .csv file).
  • The right to object: you have the right to object to the processing of your personal data (for example, by prohibiting us from processing your data for direct marketing purposes).

However, the exercise of this right is only possible in one of the following two situations: when the exercise of this right is based on legitimate reasons or when the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.

Contact us if you wish to exercise any of the rights described above by writing to us at 5, Marcel Dassault Street 37520 La Riche or by e-mail at contact@apparthotel-tours.com

You will not be charged for access to your personal data (or for exercising any other right). However, we may charge you a reasonable fee if your request is manifestly unfounded, repetitive or excessive. In this case, we may also refuse to respond to your request.

Les Agapanthes will have the right, where appropriate, to object to requests that are manifestly abusive because of their systematic, repetitive nature or their number.

We may ask you for specific information to confirm your identity and to ensure your right of access to your personal data (or to exercise any other right). This is a security measure to ensure that personal data is not provided to anyone not authorized to receive it. We may also contact you to obtain more information about your request in order to provide you with a faster response.

We try to respond to all legitimate requests within one month. This one-month time limit may be exceeded if your request is particularly complex or if you have made several requests. In this case, we will notify you and keep you informed.

 

Article 11 - Complaint to the Data Protection Authority

If you consider that Les Agapanthes is not respecting its obligations with regard to your Personal Information, you can address a complaint or a request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically at the following address: https://www.cnil.fr/fr/plaintes/internet.

Article 12 - Policy on cookies

When you first connect to the les-agapanthes.fr, website, you are warned by a banner at the bottom of your screen that information relating to your browsing is likely to be recorded in alphanumeric files known as "cookies". Our policy on the use of cookies allows you to better understand the measures that we implement in terms of navigation on our website. In particular, it informs you about all the cookies present on our website, their purpose and gives you the steps to follow to configure them.

a) General information about cookies on the site

Les Agapanthes, as the publisher of this website, may place cookies on the hard disk of your terminal (computer, tablet, cell phone, etc.) in order to guarantee you a smooth and optimal browsing on our website.

"Cookies" are small text files of limited size that allow us to recognize your computer, tablet or cell phone in order to personalize the services we offer you.

The information collected through cookies does not in any way identify you by name. It is used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content adapted to your interests. None of this information is communicated to third parties except when Les Agapanthes has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority empowered to know.

To better inform you about the information that cookies identify, you will find a table listing the different types of cookies that may be used on the Les Agapanthes, website, their name, their purpose and their retention period at the address.

b) Setting your cookie preferences

You may accept or decline the placement of cookies at any time.

When you first connect to the les-agapanthes.fr, site, a banner briefly presenting information about the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing your navigation on the Les Agapanthes Web site (by loading a new page or by clicking on various elements of the site, for example), you accept the deposit of cookies on your terminal.

Depending on the type of cookie involved, your consent to the deposit and reading of cookies on your terminal may be required.

c) Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale de l'Informatique et des Libertés (CNIL), some cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the exclusive purpose of enabling or facilitating communication by electronic means. These include session identifier cookies, authentication cookies, load balancing session cookies and cookies for personalizing your interface. These cookies are fully subject to this policy insofar as they are emitted and managed by Les Agapanthes.

d) Cookies requiring your prior consent

This requirement concerns cookies issued by third parties and which are qualified as "persistent" insofar as they remain on your terminal until they are deleted or expire.

As such cookies are issued by third parties, their use and deposit are subject to their own privacy policies, a link to which is provided below. This family of cookies includes audience measurement cookies, advertising cookies, which Les Agapanthes does not use, and social network sharing cookies (Facebook, YouTube, Twitter, LinkedIn, etc.). Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share some of the content published on the site, in particular through a sharing application "button" depending on the social network concerned.

The audience measurement cookies establish statistics concerning the frequentation and the use of various elements of the website (such as the contents / pages that you have visited). This data helps to improve the ergonomics of the site. On the les-agapanthes.fr, website, an audience measurement tool (Google Analytics) is used; its confidentiality policy is available in French at the following Internet address: https://www.google.com/analytics/learn/privacy.html

e) Cookies setting tools

Most Internet browsers are configured by default so that the deposit of cookies is allowed. Your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or that only some of the cookies are accepted or rejected depending on their sender.

ATTENTION : We draw your attention to the fact that the refusal of the deposit of cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or features of this website. Where applicable, Les Agapanthes declines all responsibility concerning the consequences related to the deterioration of your browsing conditions which occur because of your choice to refuse, delete or block the cookies necessary for the operation of the site. Such consequences shall not constitute damage and you shall not be entitled to claim any compensation as a result.

Your browser also allows you to delete existing cookies on your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings do not affect your browsing experience, but you lose all the benefits provided by the cookie.

Please see below for the many tools available to you to set the parameters of the cookies placed on your terminal.

f) Setting up your Internet browser

Each Internet browser has its own settings for managing cookies. To find out how to modify your cookie preferences, you will find below the links to the help needed to access the menu of your browser provided for this purpose.

Google Chrome : https://support.google.com/chrome/answer/95647?hl=en
Internet Explorer : https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
Mozilla Firefox : https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Opera : https://help.opera.com/en/latest/web-preferences/#cookies
Safari : https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac

For more information about cookie management tools, you can consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

If you have any questions or require additional information about this cookie policy, please contact us.

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